Terms & Conditions
Introduction. No 1
Welcome to Lunarlightgifts.com, where we sell artwork, jewelry, accessories, and stationary products. Here at this store, the addressing terms, “we, our, and us” are referred to as Lunarlightgifts. By purchasing from this store or using our services, you have agreed to our terms to receive your products and use our services. Provided for you, the user, by us. These terms are applicable to all visitors/ customers; including but not limited to vendors, merchants, browsers, etc. Please review the terms & services before purchasing or any activity based on your intentions with this site.
Payment Methods. No 2
If you are a user with the intention of buying our products from our shop, you agree that in your state of residence. You are of age making your own purchasing decisions or permit any minor dependents to use and buy the products and services provided by us using our payment methods. Here at this shop, we accept the following but not limited to; Visa, Mastercard, American Express, Discover, Google pay, Apple pay, etc. Be sure of your purchase before continuing the payment process. If you have mistakenly placed an order with us or an error occurs in your shopping cart. Please refer to the contact information below the page. With that being said, we are not responsible for any fraudulent purchases made to our unawareness.
Shipping and Packaging. No 3
Agreeing to these terms below means you consent to conditions applied to our shipping services. With us, we packaged our products securely with a backing card that can host multiple products without interfering with the other, so neither product is damaged, crammed or potential to ruin and results in an environmental strategy to reduce waste and inventory loss on a singular product. Once in protective wrapping and packaging, we shall ship accordingly to the carrier chosen by us. Which can have various shipping periods depending on that carrier. We reserved the right to change carriers unannounced to the user, visitor, buyer, etc. Here at our store, we offer free shipping to our customers, although sales tax may be automatically applicable to your order varying what state you are residing in or where your order will be delivered to. We document our packing processes to avoid false accusation of damaged items as we are not solely responsible for damaged items during shipping. With that being said, information about claiming a refund or a replacement for a damaged item must meet the conditions stated in our Refund and Replacement. No 4 Policy listed below. As of currently, we only ship domestically within the United States.
It must be notified to you, the user, that our products under the category of “Pre-order” are subject to change regarding timing of availability and shipping period. As we reserved the right to update our information unaware of the consumer’s notice, please be updated with our terms periodically. Pre-orders are typically open for 2 weeks within the new month to meet the expectations of potent delivery timing from a manageable perspective of orders given. Estimated deliveries made from pre-orders may be delivered into the end of the current month into the beginning of the next month. As a business, we reserve the right to not notify of our inventory restock and updates. If you do have concerns regarding your order, please use the contact information provided below the page or refer to our Refund & Replacement. No 4 Policy.
Refund & Replacement Policy. No 4
Agreeing to these terms under this policy means that you comply with the conditions necessary to receive a refund or a replacement through visual documentation and online integrity. As previously stated, we have our own documentation of the order you placed with us and visual proof of the packaging process of each order to prevent fraudulent accusations, statements, and claims against us. We will not tolerate dishonesty and malice behavior on this site. If malice is found with you, the user, we reserve the right to remove you from our services and not offer a refund or replacement.
Furthermore, if you are seeking a refund with us. Please follow the conditions met down below, so you can receive your refund.
( Eligibility for a refund is the following, but not limited to these conditions )
If your order arrives damaged, even after removing the protective film on Acrylic based products! if you have ordered any.
Contact and report within a 30 day period
Visual documentation of proof of a damage item when it first arrived,( This is the most important condition of all)
Please have a raw/ unedited video of you, the user, opening your package.
Face your Camera downward to view the condition of the contents of the package to verify both the outlook of the product(s) inside and to ensure you, the user, has not been tampering with the box or contents inside before recording and after first opening.
If you cannot provide a video as proof, then may you provide a clear, but raw/ unedited photo of your damaged item.
If you do not provide any of the proof mentioned above, nor follow 1 or more of the conditions listed, we are unable to verify the damaged item through honest means and cannot be held accountable to provide a refund. We reserve the right to not offer a refund & replacement if the conditions are not met.
We are also not responsible for missing orders during delivery. Our shipping labels have tracking numbers to locate the destination of each order, so if you wish for a replacement for a lost item. Please contact us with the information provided, so we can provide you with your order’s tracking information. Once given, you should be able to view where your order is currently at. If the order is left at the same destination, then please do the following steps:
Report within 30 days after your first purchase
Provide a screenshot( with the date showing when it first arrived at the location and how long it’s been at that same destination ) typically more than 10-12 days since send out
Proof that the package has been delayed or lost during shipping, we shall send a replacement free of charge to your location.
After the 30 day period, we are not obligated to fulfill a refund or replacement for a damaged or lost item. For we are not solely responsible for anything during shipping.
Refund & Return Policy. No 4.1
This policy applies to the circumstance that a minor dependent under the age of 16 purchased an item from our store without their superiors’ authorization or an individual who placed an order under someone else's credentials without unauthorization (Fraud). The superior may contact us to remove the services that we provide for our users and request a refund if any items were purchased. Although, in order for a refund to go through under this policy. You must return the item, originally purchased back to us using our return address in order to claim your refund. The item/ parcel must be returned unopened and non- tampered within 12-14 days once arrived at the billing address. Failure to proceed with these conditions will result in only the termination of services and erasure of customer data, while a refund may not be possible as we reserve the right to offer a refund.
Intellectual Property and Usage Rights. No 5
Here at Lunarlightgifts, we permit users to purchase our products and have free shipping service(s). You, the user, cannot claim any of the art, illustration, and designs displayed as your own. Agreeing to the terms means that you do not claim any form of artwork displayed in our store as your own creation. The services provided will be terminated on behalf of the following but not limited to (1) using our digital artwork or photography for profit, (2) claiming that you, the user, are the artist of any pieces listed in our gallery, store, etc; (3) any malicious conduct including but not limited to misuse, fraud, stealing, theft and dishonesty.
All artwork and photography shown in this site belong to us, Lunarlightgifts. All creative processes have been documented on our end and have been watermarked to prevent fraudulent users claiming our work, products and services. Any current or future physical artworks such as paintings and prints are personally labeled to prevent fraud from user(s) infringement. Even after purchasing such products, the user, consumer, buyer, vendor, etc; are not permitted to claim ownership of the design processes as the artists, but only to buy from them.
User Conduct. No 6
As a user, customer, vendor, visitor, etc; on our site who uses our products and services given to you by us. You have agreed to us that you’ll behave accordingly to what we permitted on our site and what will not be tolerated under this policy. If you, the user, has transgressed this policy, along with the others mentioned throughout this policy will result in the terminations of services or cancellations of orders as we reserve the right to veto our services and products to you, the user, if any misconduct is found within your account.
You, the user, customer, vendor, visitor, etc; are permitted to purchase what’s listed in our stores, view our gallery of artwork, and contact us for any inquiries, concerns, and questions you may have with our products, services, and site. By this, you agree that your intentions with our site are to (1) purchase an item from our store, (2) view our creative team’s work,(3) provide feedback or inquire about us or our site.
However, the user, customer, vendor, visitor, etc; is not permitted to do the following, but not limited to, Stealing, fraud, harassment, re-purpose, misuse, manipulation, malicious attacks, disrespect, scam, infringement or any misconduct on our work, products, crew, users and this site. By purchasing and exploring this site, you have agreed to act appropriately respectful to us, our third party services, other users and the use of our products and services to their intended purpose. For we are not responsible for any harm or destruction from any misuse of our products and services outside of that purpose. We are also not responsible with any theft of identity or funds made from your account to purchase from our site made to our unawareness as the individual has agreed to the terms listed in our Payment methods. No 2 that they are of age to make purchasing decisions or have allowed minor dependents to utilize our payment methods to order a product from us. Questions about what information we use or how we utilize it will be discussed in our Privacy Policy.
Discrimination for race, gender, age, religion, ethnicity, disability, etc will also have their services revoked. Any illegal or unlawful actions on a federal, state and local regulations shall also have their services to be vetoed.
Limitation Liability. No 7
Here at Lunarlightgifts, we are solely responsible for providing our services and products to you, the user, on our site. Our services include, but limited to free shipping, online assistance and viewing our online gallery. While products in store are intended for stationary or accessorizing use. We shall address your concerns with the best respectable effort that we can possibly respond to, but we can not guarantee our response can meet the expectations of users, vendors, customers, etc; to their satisfaction. The same can be said about our products and services, for we can not guarantee the quality of our services and products meet the standards of user’s expectations. If the user, customer, visitor, vendor, etc; is dissatisfied with our services. Termination of those services may be processed by either party.
Contrarily, we are not responsible for any damaged items during or after shipping, for we securely packaged our products to arrive at their intended destination safely as possible. Any accusation made against us claiming the damage is on us, may be shut down for we will provide visual documentation of our packaging processes to insure we have no liability for any damaged goods. The users have also agreed to the terms listed at Refund and Replacement. No.4 Policy, that we are not held liable for a refund or replacement if the conditions are not met to insure the integrity of the user, customer, etc.
We are not responsible for any missing funds made from your account from our Payment Methods. No 2 Policy that you, the user or your permitted minor has agreed to. We can not be held liable for any theft or fraudulent purchases made to our unawareness. Additionally, any lost item made during shipping that you, the user, did purchase on our site is not our responsibility as we can not control after we deliver your order to the designated place you have given us. You were given a tracking number either automatically or by request. Failure to follow the procedures listed in the Return and Replacement. No 4 Policy will result in you not receiving a replacement for your lost item. Remember you, the user, is responsible for how you handle purchasing information and purchasing decisions.
Our site is hosted on a third party service, so any inconveniences that you, the user, may witness with this site. We are solely not held responsible for any updated services, tools, or restrictions the third party service may have upheld. We reserved the right to not notify the user of the updated terms or fixed inconveniences made by us or the third party service.
In Summerization, you have agreed to not hold Lunarlightgifts, crew, affiliates, third party services accountable for any kind of damaged/missing property, lowered expectations, inconveniences or errors with our site and or shipping. Nor will act disrespectful in any manner towards us and plan to do illegal acts on this site. Our liability shall be limited to the maximum extent permitted by law. For your agreement to the terms, existing policies, and using our products and services are at you, the user’s, own risk.
Governing Law. No 8
These terms and conditions, services, or any agreements that we provide you shall be governed under the laws of Delaware of the United States. Any policy that can not be legally enforced shall be vetoed under that law, but it doesn’t make other existing policies exempt from being enforced.
Privacy Policy. No 9
This Privacy Policy informs you what information we collect from you, the user, that you have permitted for us to use and how we will use that information. Please click here to read our Privacy Policy,( )
Contact information. No
If you have questions about our terms of service, policies, or anything relating to this business, please use the information provided below.
Business Name: Lunarlightgifts.com
Email: Lunarlight330@gmail.com
Fill out this Contact Form-